System Administrator Level 3 7171-SQ

Posted 2 months ago

Job Features

Job CategorySystem Administrator
DisclaimerTS/SCI Full Scope Poly Required.
RequirementsProvides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Qualification: Fifteen (15) years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required. Demonstrated proficiency administering Linux Operating Systems, VMWare, and Windows Operating Systems. Strong understanding of account administration, Active Directory, file sharing, and other common administrative activities. Candidates must have experience with Customer Service and have experience using common monitoring tools and Help Desk ticket systems experience is desired. The candidate must be willing to work in a mission critical essential position supporting 24x7 continuous operations. Experience using power shell scripting, working knowledge of Niagara Files and DDS. Experience with CentOS, Openstack, and the Zabbix monitoring tool

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NOTE: An active TS/SCI with Full Scope Polygraph Clearance is required for this position.

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